Martinsburg College offers a range of quality distance learning programs and online college programs for the military community, including veterans and military spouses.

Refund Policy, Withdrawal Requirements

Official Program Withdrawal

Students wishing to withdraw from their program should contact Lori Charbonnier in the Student Services Department. This can be done in any manner including by telephone at (304) 607-4039, by email at and put “Program Withdrawal” in the subject line, by fax at 866-475-9533, or in writing to:

Lori Charbonnier
Student Services Dept.
Martinsburg College
341 Aikens Center
Martinsburg, WV 25404

Students must clearly state the effective date of withdrawal, which must be on or after the date of notification, and the reason for withdrawal. Students must communicate with Ms. Charbonnier directly to confirm their withdrawal. Ms. Charbonnier will confirm your withdrawal request within 72 hours. It is the students’ responsibility to ensure that the school has been properly notified of their intention to withdraw. Students who do not receive a communication within 72 hours of their notice to withdraw should send a follow up communication to Ms. Charbonnier.

Ms. Charbonnier will email the Director of Student Services and the Financial Aid Administrator regarding the withdrawal. The Financial Aid Administrator will then follow the process for the return of SFA funds as outlined in the Return of Title IV Funds (R2T4) Policy.