Martinsburg College is an online distance learning college offering an industry leading Information Technology (IT) certificate program. We are proud to serve the military community including veterans and military spouses.

Computer Support Technology Certificate Program

computer-support-technician-manThe world of technology is constantly changing. Consumers have become accustomed to having unlimited information at their fingertips. As technology continues to advance into all facets of society, the working knowledge required to operate and maintain computer hardware and software is also steadily increasing. The Computer Support Technology Certificate Program teaches students how to repair and upgrade hardware, install software and operating systems, and perform network administration duties. Students will learn to diagnose and troubleshoot common hardware and network issues while developing exceptional customer support and service management skills.

To learn more about our Computer Support Technology Certificate Program, ‘Click Here’ to contact us today.

Upon completion of the program, students are expected to be able to:

Create and manage files and folders on a PC

Provide technical support to customers via telephone, instant message, and email

Install, configure, optimize, secure, and manage Windows

Apply effective troubleshooting processes to identify and remedy problems with hardware and networks

Install and configure various hardware, peripherals, expansion cards, RAM, and devices

Set up, configure, troubleshoot, and maintain a wired and wireless network

Set up security and intrusion detection systems and mitigate against various threats and attacks in a network environment

Topics Include

Devices & System Components

Preventative Maintenance Techniques

Operating System Technologies

Security and Data Disposal

Networking Technologies & Implementation

DNS, Troubleshooting, and Virtual Networking

Resolving Installation Issues

Network Security

Students may transfer credits from the Computer Support Technology program into the Associate of Science in Integrated Technologies program. Students should be aware that while the transfer credit option is available, the Computer Support Technology program is a certificate program and not a degree program.

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