Smart home technology is a way for homeowners to utilize innovative technology to provide control and on-demand access to various systems such as telephone, security, lighting, entertainment systems, and climate. Effective smart home technology can assist homeowners in efficiently running the household in comfort whether they are home or away. The Smart Home Technology Certificate Program provides students with an understanding of the methods common across home technology industry products and solutions. This includes structured wiring and centralized control/distributed access architectures for home computing, home theater, lighting, security, HVAC, and water management.
In order to provide effective smart home technology support, students need to develop logical and critical thinking skills while paying close attention to detail. Students will be required to apply creativity when designing smart home technology plans and provide effective communication. Additionally, successful students will demonstrate patience in listening and gathering information necessary to meet technology needs and provide solutions.
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Upon completion of this certificate program, students are expected to able to:
- List strategies to identify the needs of prospective customers for digital technology products, systems, and services
- Demonstrate the ability to communicate effectively
- List strategies to build customer relationships
- Demonstrate the knowledge to provide effective customer support
Smart Home Technology Certificate Program – Topics Include
Digital Technology Industry Products, Systems, and Services
Centralized Control/Distributed Access Architectures
IHN and Subsystems of an IHN
Digital Technology Terms and Acronyms
Industrial Automation Solutions
Wireless Protocol Specifications