Pharmacy technicians perform a variety of roles, but ultimately they ensure patients’ medical needs are met and prescriptions are accurate. Pharmacy technicians also perform other functions such as filling prescription requests, prepacking bulk medicines, responding to patient questions, maintain proper storage and security conditions for drugs, establish and maintain patient profiles, and maintain adequate stock of medications. In the Pharmacy Technician Certificate Program, students will learn pharmacology, medical terminology and abbreviations, pharmacy law and ethics, pharmacy mathematics and dosage calculations, medication preparation, prescription processing, inventory, insurance billing, communication, and customer services skills. Upon successful completion of this certificate program, students are expected to have sufficient knowledge to take the national Pharmacy Technician Certification Examination (PTCE) offered by the Pharmacy Technician Certification Board (PTCB).
In order to be an effective pharmacy technician, students need to possess good customer service and listening skills. Students will want to be detail oriented, exhibit strong time management and organizational skills. Students will benefit from developing accurate data entry skills, spelling skills, and communication skills.
Upon completion of this certificate program, students are expected to able to:
Discuss the knowledge, skills, and job responsibilities of a pharmacy technician.
Discuss the different components of medications and how that affects their bioavailability and pharmacology.
Identify therapeutic, side, and adverse effects, dosages, and common abbreviations for drugs used in the treatment of disorders.
List the different routes of administration, drug forms, and drug classifications and uses.
Discuss the history of medicine and pharmacy.
Explain the effect of laws, regulations, ethics, and professional standards on pharmacy practices.
Recognize and apply medical terminology and abbreviations related to pharmacy practices.
Perform pharmacy math and dosage calculations.
Process medication orders and assist in the distribution of medication.
Demonstrate filling prescriptions and packaging and repacking medications.
Explain the insurance billing process.
Relate the role of the pharmacy technician in applying standard precautions and infection control and prevention.
Explain basic inventory management concepts and explain the use of bar codes and radio frequency identification to track inventory.
Review quality assurance programs and procedures required in the pharmacy.
Demonstrate situations in which pharmacy technicians must use their communication skills, ethics, and competencies.
Identify pharmacy safety hazards, discuss accident and injury prevention, and reporting procedures.
Completion: Students must successfully complete 18 semester credit hours to earn a Pharmacy Technician Certificate.
Pharmacy Technician Certificate Program – Topics Include
Introduction to Pharmacy Practices
Introduction to Pharmacy
Communication and Customer Service
Pharmacy Law and Ethics
Regulations and Standards
Introduction to Pharmacology
Dosage Routes and Forms
Pharmacy Math and Dosage Calculations
Numbering and Measuring Systems
Medication Orders and Prescriptions
Introduction to Dosage Calculations
Oral and Parenteral Dosage Calculations
Intravenous Dosage Calculations
Pharmacy Practices and Employment
Retail Practice Settings
Hospital Practice Settings
Other Practice Settings
Credentialing and Employment