Human resource professionals are responsible for overseeing an organization’s employees. In this role, their duties include recruitment, training, assessment, employee benefits and retention programs while ensuring the organization’s compliance with various federal and state employment and labor laws. The Human Resources program provides students with the knowledge, strategies, and competency requirements of a human resources professional. Students will develop skills in professionalism, communication, workforce management, and ethics. Concepts and strategies for leadership, relationship management, critical evaluation, team building, and working with virtual teams will also be explored.
In addition, students will gain insight into the world of lean thinking and practice, Six Sigma and the DMAIC – Define, Measure, Analyze, Improve, Control method. Understanding Six Sigma is essential for HR professionals in working as part of the team in building an effective workforce and improving internal processes. In addition, the program focuses on developing skills in professionalism, communication, and ethics.
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Upon completion of this certificate program, students are expected to be able to:
- List the structure and function of the HR department in supporting corporate strategy.
- Explore the key competency requirements of HR.
- Summarize effective employee recruitment, engagement, and retention strategies.
- Analyze the broad impact of employee engagement in an organization and the business value of measuring and implementing strategies to foster engagement.
- Describe key employment laws and regulations that affect HR.
- Screen, interview, and evaluate candidates.
- Demonstrate the benefits of implementing fair and practical compensation systems.
- Understand the importance of HR’s role in labor relations, working with unions, and the collective bargaining process.
- Recognize potential risks and the response process associate with HR activities.
- Identify key HR responsibilities related to organizational effectiveness and development as well as key business and HR strategies.
- Define the principles of business process improvement, its methodology, and the relationship to HR.
- Discuss the importance of professional communication and interpersonal skills for HR professionals.
- Compare and contrast management styles.
- Discuss the value of performance reviews and employee engagement.
Completion: Students must successfully complete 18 semester credit hours to earn a Certificate in Human Resources.
Certificate in Human Resources Certificate Program – Topics Include:
Human Resources Fundamentals
Key business and HR Strategies
Recruiting Techniques and Selection Methods
Disciplinary Issues and Resolutions
Leadership and Ethical Practice
Leveraging Technology and Data Management
Organizational Effectiveness and Development
Diversity and Inclusion in the Workplace
Quality Tools and Metrics
Leading Through Positive Influence
Building Innovative Cultures
Leading Virtual Teams