Program Length: 60 Semester Credit Hours
Program Overview
This program is designed to prepare students with the technical skills and knowledge required to work in the field of Information Technology and provide technical support and services for a range of technologies including networking, computer support and maintenance, information security, and cloud-based technologies.
Program Learning Outcomes
Upon completion of the program, students are expected to be able to:
- Use web browsers and cloud-based software applications
- Identify the functions of hardware devices, operating systems, and network components
- Practice safe computing in the workplace
- Identify and mitigate information system security threats
- Communicate professionally and provide quality customer service and support
- Identify and troubleshoot common hardware, software, and operating system problems
| Course Code | Course Title | Credits |
|---|---|---|
| Core Courses: | ||
| CIS100 | Computing Fundamentals | 3 |
| CIS103 | Introduction to Operating Systems and Software Applications | 3 |
| CIS105 | Computer Repair and Maintenance I | 3 |
| CIS204 | Network Management I | 3 |
| CIS207 | Computer Repair and Maintenance II | 3 |
| CIS212 | Network Management II | 3 |
| CIS254 | IT Fundamentals – Security | 3 |
| DTI115 | Customer Support and Service Management | 3 |
| General Education*: Students must earn a minimum of 15 credits | ||
| COM101 | Communications | 3 |
| GOV201 | American Government | 3 |
| CIS102 | Introduction to Computer Technologies | 3 |
| PSY101 | Introduction to Psychology | 3 |
| MATH103 | General Math | 3 |
| Elective Courses: | ||
| MATH101 | Business Math | 3 |
| MATH102 | Technical Mathematics | 3 |
| COM102 | Professional Communication Skills | 3 |
| CIS101 | Business Software Applications I | 3 |
| CIS209 | Cloud Computing | 3 |
| CIS250 | Network Security | 3 |
| CIS140 | Security Fundamentals I | 3 |
| CIS106 | Cloud Computing Fundamentals | 3 |
| ELEC101 | Electrical and Electronic Fundamentals | 3 |
| Total | 60 | |
*List denotes current General Education courses offered by the institution. Students must earn a minimum of 15 credits in General Education subjects up to 21 credits. Students may transfer credit earned at prior institutions in the areas of English, human communications (including, but not limited to foreign languages and speech), the arts and humanities, natural sciences, mathematics, social sciences, and physical education to meet the General Education requirement. Students may also submit CLEP test or other General Education test results to be reviewed in order to meet the General Education requirement.
Please see below for summaries of each course within the Associate of Science in Integrated Technologies Program.
| CIS100 | Computing Fundamentals | 3 credits |
| This course will introduce students to basic computer principles. It covers basic IT literacy and ensures one understands the different terminology and the various concepts involved in the IT industry. It serves as a great starting point for those getting started in information technology by providing foundational concepts. | ||
| CIS103 | Introduction to Operating Systems and Software Applications | 3 credits |
| This course introduces students to the basics of operating systems, including user interfaces, settings, applications, and security features. Students will learn the basics of Microsoft Office business applications including Word, Excel, PowerPoint, and OneDrive as well as the basics of Google Apps including Google Docs, Google Sheets, Google Slides, Google Sites, Gmail, and Google+. Collaboration, sharing, and security options are covered for software application suites. The course covers essential computer security topics including the use of anti-malware applications, safe web browsing habits, corporate policies regarding computer safety, and password strength. | ||
| CIS105 | Computer Repair and Maintenance I | 3 credits |
| Prerequisite: CIS100 Computing Fundamentals | ||
| In this course, students will review the various features, types, and components of mobile devices and how to install and setup some of these features and components. The course will introduce students to various networking concepts including how to setup certain networks. The various hardware components and peripherals in computer systems will be covered in detail. Students will also review print technologies, virtualization, cloud computing, and how to apply troubleshooting skills to hardware and networking issues. | ||
| CIS207 | Computer Repair and Maintenance II | 3 credits |
| Prerequisite: CIS105 Computer Repair and Maintenance I | ||
| This course will enable students to understand the features of mobile and workstation operating systems. Students will also explore how to use physical and logical security controls to secure mobile devices, workstations, and networks. This course will cover how to troubleshoot and resolve common software issues. Finally, it will review operational procedures such as professionalism, safety procedures, and disaster recovery methods. | ||
| CIS204 | Network Management I | 3 credits |
| The Network Management I course will provide learners with the basic concepts of networking, including network models, such as the OSI model and the TCP/IP model and the protocols and applications that function within these models. Students will learn the basics of routing and switching operations and the protocols used on most networks today. Students will learn about virtual networking and how to work with wireless technologies in order to create a functional wireless network. | ||
| CIS212 | Network Management II | 3 credits |
| Prerequisite: CIS204 Network Management I | ||
| The Network Management II course will provide learners with a view of securing networks using physical (e.g. badges), logical (e.g. policies), and technical controls (e.g. port security). Students will also learn about network troubleshooting methodologies and how these can be applied to resolving connectivity, performance, and service issues on networks. | ||
| CIS254 | IT Fundamentals – Security | 3 credits |
| This course provides a foundation in information security. Participants will explore foundational concepts, roles, and strategic planning in the field. The course covers cybersecurity, risk identification, assessment, and mitigation. Topics include network and infrastructure security, physical security, cyber threats, social engineering, and business continuity. Students will learn best practices, tools, and methodologies to protect against security risks. By course completion, students will have gained a strong understanding of information security fundamentals and the ability to mitigate risks effectively. | ||
| DTI115 | Customer Support & Service Management | 3 credits |
| The Customer Support and Service Management course aims to equip students with skills essential for building customer relationships and providing service and support. The course discusses various strategies for customer relationship management. Students will learn business communication skills as well as strategies to manage conflicts and stressful situations. | ||
| CIS102 | Introduction to Computer Technologies | 3 credits |
| This course will provide students with an introduction to information technology. The course is designed to create a foundational knowledge in information technology (IT). It is ideal for those considering a career in IT, technology support, or for those who wish to work in allied health fields that require a broad understanding of IT. | ||
| MATH103 | General Math | 3 credits |
| This course will provide students with the tools necessary to review basic mathematical arithmetic including whole numbers, fractions, decimals, percentages, ratios, rates, proportions, geometry, measurement, basic statistics, and signed numbers. Students will gain knowledge of these mathematical concepts using real-world scenarios. | ||
| PSY101 | Introduction to Psychology | 3 credits |
| This course provides a general overview of psychology including topics such as perception, communication, learning, memory, decision-making, life-span development, and persuasion. Students will become acquainted with many of the important findings and theoretical approaches in the field. | ||
| GOV201 | American Government | 3 credits |
| In this course, students will explore the American government. Students will discover how the system of government was established based upon the ideals of liberty, equality, and justice. The course details how the government is structured and how it operates. Students will delve into the rights and liberties granted by the Constitution for the people. | ||
| COM101 | Communications | 3 credits |
| This course will provide students with the skills necessary to communicate effectively in a professional environment using both oral and written communication channels. The course provides strategies to write and deliver clear, concise messages tailored to a particular audience. Through lessons, practice activities, and simulations, students review strategies to listen effectively, speak clearly and assertively, and use proper grammar in written and verbal communications. | ||
| MATH101 | Business Math | 3 credits |
| This course will review basic mathematical concepts and provide students with the tools necessary to apply these concepts to the business environment. Students will focus on applying mathematical concepts to real-world business scenarios. | ||
| MATH102 | Technical Mathematics | 3 credits |
| The Technical Mathematics course provides students with mathematical skills they will require in their day-to-day functions as technology professionals. The course includes topics on number systems, algebra, analytic geometry, and fundamental trigonometry. The course uses examples and problems that students will encounter and will be expected to solve on the job. | ||
| COM102 | Professional Communication Skills | 3 credits |
| This course reviews the skills necessary to communicate effectively in a professional environment using both oral and written communication channels. The course provides strategies to write and deliver clear, concise messages tailored to a particular audience. Through lessons, practice activities, and simulations, students will review strategies to listen effectively, speak clearly and assertively, and use proper grammar in written and verbal communications. | ||
| CIS101 | Business Software Applications I | 3 credits |
| This course is designed to teach students the basic skills necessary to work with common business software applications used in business today. Students will learn to create and edit documents using word processing software, enter and edit data into workbooks and spreadsheets, and create, format, and present information using presentation software. | ||
| CIS209 | Cloud Computing | 3 credits |
| Prerequisite: CIS106 Cloud Computing Fundamentals | ||
| This course explores the evolution and definition of cloud computing and cloud services. It provides a look at the key characteristics that make cloud services unique and very valuable to some business scenarios. The course provides a review of, and builds upon, the concepts and strategies emerging from the cloud and aims to provide the background needed to determine if and how cloud products and services can improve traditional business processes. | ||
| CIS250 | Network Security | 3 credits |
| Prerequisite: CIS254 IT Fundamentals – Security and CIS140 Security Fundamentals I | ||
| This course will equip students with knowledge in cyber security concepts necessary for securing network infrastructure across cloud-based and other services. Topics in this course include Microsoft services such as Azure and 365; important compliance considerations; network analysis and monitoring; and the use of predictive analytics for maintaining cyber security and identifying network attacks. | ||
| CIS140 | Security Fundamentals I | 3 credits |
| Prerequisite: CIS254 IT Fundamentals – Security | ||
| The Security Fundamentals I course introduces the fundamentals of network security. The course covers how to secure networks and mitigate security threats. Students will learn how to perform risk assessments and security audits on a network. Students will learn attack and defense strategies, access control and identity management, cryptography, policies, procedures and awareness, and physical security. | ||
| CIS106 | Cloud Computing Fundamentals | 3 credits |
| In this course, students will gain a solid foundation in cloud computing fundamentals, including understanding use cases, types, characteristics, deployment models, benefits, challenges, and risks. The course compares major cloud providers, analyzes trends, explores monitoring tools, and identifies key factors for selecting a cloud platform. Students will evaluate essential aspects of cloud networking, security, load balancing, storage, high availability, transformation planning, and apply effective cloud security practices. | ||
| ELEC101 | Electrical and Electronic Fundamentals | 3 credits |
| The Electrical and Electronic Fundamentals course focuses on the basic concepts and skills that students will require when they work with electrical equipment in a residential location. The course discusses the fundamental principles of electricity and electronics and the function of various devices, such as resistors, capacitors, amplifiers, and oscillators. Different types of circuits and their applications are also discussed. Students will use electrical test equipment and diagnostic tools. Students will learn to apply safety measures, codes, rules, and regulations that must be followed for preventing mishaps. | ||